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Help

To move around this site, use the navigation bars across the top and down the left side of your screen and the links within the content of the page. To search for specific information you can use the search feature located at the top right of your screen.

Contact us

If you have further queries or comments, please contact us via email or submit your feedback online.

Windows Vista users

Please note, if the computer you are using is running Windows Vista, you may need to change a security setting within Internet Explorer before you can access some information on this site.

The following instructions are available to assist you with making this suggested security change:

  • Close Internet Explorer
  • Click Start==>Control Panel==>Internet Options
  • Select the Advanced tab
  • Scroll down to the end and select 'Use SSL 2.0'
  • Re-open Internet Explorer.

PDF files

Download Adobe Acrobat Reader software (this software is required in order to view PDF files).

Help viewing PDF

The two main reasons you may not be able to view PDF files on this site are:

Help saving PDF

To save a PDF file directly from this website you can either:

Use your mouse and right-click on the PDF link

  1. Hover over the link to the PDF
  2. Right-click on the link (using your mouse)
  3. Choose the option from the menu of 'Save Target As' or 'Save Link As'
  4. Use the 'Save As' window to select a location on your computer to save the file
  5. When done, click the 'Save' button

The file has now been saved to your computer. To view the file open Windows Explorer, browse to the location you saved the file to and double click on the file name.

View the PDF and then click on the 'save a copy' button (at the top left of your screen)

  1. Click on the PDF link
  2. When the file opens, click on the 'save a copy' button (at the top left of your screen)
  3. Use the 'save as' window to select a location on your computer to save the file
  4. When done, click the 'Save' button

The file has now been saved to your computer. To view the file open Windows Explorer, browse to the location you saved the file to and double click on the file name.

Software

These software applications are free to download and may enhance your viewing/usability of this website:

Navigation Features

This site uses some special features to provide an optimal navigation system. These features are:

  • JavaScript
  • Cookies

JavaScript

If you have reached this page, then your system is running JavaScript. This is a computer language and elements of the pages within this site are written with this language.

Cookies

Web servers have the ability to customise a website on a person by person basis. The best way to do this is for each browser to keep its own preferences. Web browsers set aside a small amount of space on your hard drive to keep these preferences. Then every time you visit a website your browser checks to see if you have any predefined preferences (cookie) for that server and, if you do, it sends the cookie to the server along with the request for a web page.

A browser will not supply its cookie data to any server except the one that set it. This makes it impossible for an external source to access this data.

This website has enhanced features that uses 'cookies'. If your have cookies disabled on your computer, you will not be able to use these features. If you are prompted to accept a cookie, please select yes. Or you can turn them on via your preferences settings.

Note: to set the cookie you will need to reload the page and the feature will appear the next time you visit the page.